Complaints book

PERUVIAN ALPACA FIBERS | COMPLAINT BOOK - LAW No. 29571

Customer Data

First Name(Required)

First Name

Paternal Last Name(Required)

Paternal Last Name

Maternal Last Name(Required)

Maternal Last Name

Document Type(Required)

Document Type

Document Number(Required)

Document Number

Document Number(Required)

Document Number

Document Number(Required)

Document Number

Contact Information

Email Address(Required)

Email Address

Phone Number(Required)

Phone Number

Country(Required)

Country

City(Required)

City

Home Address(Required)

Home Address

Complaint Details

Store(Required)

Reason

Motivo(Required)

Complaint / Service: Dissatisfaction regarding customer service

Claim / Product: Disagreement related to products or services

Receipt or Order Number(Required)

Receipt or Order Number

Attach File

Accepted file types: pdf, Max. file size: 976 MB.

Complaint Details(Required)

Complaint Details

Customer Request(Required)

Customer Request

Policies and Terms(Required)

I have read and accepted the Privacy Policy and the Terms and Conditions of purchase on this website.

According to the provisions of the Complaints Book and the Consumer Protection and Defense Code regulations, the virtual complaints book may be used by consumers to submit complaints and claims. Filing a complaint does not prevent the consumer from using other dispute resolution methods, nor is it a requirement to file a complaint with INDECOPI. The provider must respond to the complaint or claim within a maximum period of fifteen (15) business days, which cannot be extended.